The Next Generation Of Big Businesses.

Aim: To validate SECANT’s ability to improve transportation safety and ensure zero-error delivery of patients transported using time-constraint Emergency Medical Services (EMS).

Scenario to be demonstrated: Today’s connectivity promises to revolutionize time-constraint emergency medical services by harnessing logistic information to improve transportation safety and ensure zero-error patient delivery. Juan from Barcelona was infected with COVID-19 while being in Romania and is in a critical condition. He has to be transported to the hospital immediately. Information about the health status of Juan has been accurately and truthfully communicated to the hospitals’ EMS provider, who decides what is the right transportation route for the ambulance to reach the hospital. However, what he and the hospital have not taken into account is that a malware campaign, initiated by a highly skilled group of cybercriminals, has infected the communication systems of the EMS provider. Aiming for highly disruptive results to the ambulance services, the malware is able to manipulate logistic information, the name of the patient and the address, thus leading to a completely wrong routing plan, which directs the ambulance to the wrong place. After resorting to offline methods and local knowledge, the ambulance arrives at the correct destination, but with significant delay, having missed the “golden hour”, where the chances of recovery for Juan are the highest.